"We have known and had a very good working relationship with Louise Goff of Richmond Bridge Residential (formerly The Richmond Bureau) for a number of years. For over 30 years, the company has managed our extensive property portfolio. We have found RBR to be both professional and exceptionally efficient in all areas of the business. They provide an excellent service in all aspects of property management and have secured our loyalty as a client by providing high calibre tenants for our properties at premium market rentals, thereby increasing the value of our investments. We have found over the years that we have been impressed with a high tenant retention rate on all of our properties. We would have no hesitation in recommending Richmond Bridge Residential."
Nick Parkin, Johnsons Shoes
"Richmond Bridge Residential has managed the letting of my flat for over ten years. In that time they have always been polite, friendly, efficient and thoroughly professional, in all the dealings I have had with them. They have made the job of renting out my old bachelor pad a hassle free experience, finding reliable tenants with speed and efficiency and informing me regularly of the proceedings. The flat has never been vacant in all the time I have been with them, except for a short period to redecorate, which was arranged without fuss by the Richmond Bridge Residential team. I would recommend Richmond Bridge Residential without hesitation."
"We have been letting our house through Richmond Bridge Residential since 2008 and have been very pleased with the prompt and efficient service provided to us and to our tenants. Because we live a long distance away it gives us peace of mind to know that our tenancy is in the hands of a reliable and long-established agent."
"For more than twenty-five years, we have used Richmond Bridge Residential to manage properties we have available for rental in the Richmond area. We can say that we have never had any reason to fault their professionalism or efficiency. They have been absolutely first class in their work and in their relationship with both ourselves and our tenants. In addition, a number of our properties were not of the standard required for letting when we purchased them. Richmond Bridge Residential have in these cases been responsible for advising on, and supervising, the necessary refurbishment works. Again these matters were always handled in a most professional way."
David Colin Craib
"RBR have provided us with superb service in dealing with what can be the most difficult thing – managing a property from abroad. When things go wrong, break or simply stop working for no reason, RBR staff deal with everything whilst never failing to keep us informed and reassured that everything is under control. You can't beat that peace of mind."
"RBR have managed our property for almost two years and have provided us with an excellent and professional service to date. Louise Goff and her entire team are always on top of all matters regarding the continuous maintenance and smooth running of our property and when anything goes wrong, no matter how big or small, they deal with it promptly and efficiently whilst always keeping us informed on progress. We currently live abroad and it is very reassuring knowing that we can trust their judgment in all matters relating to our property. We have no hesitation recommending RBR to anyone looking for a friendly, professional and efficient managing agent. "
"I have had properties registered with RBR for over 20 years. They have guided me through several major property renovations. Through all the time and through all the projects I have received an excellent professional service. They have detailed local knowledge and manage the properties and tenants in an effective and efficient manner. Whilst I travel a lot it is reassuring to know they have my properties covered. If you are a landlord or tenant this is the place to come."