When choosing a letting agency to manage your property, you want to feel confident that your property, or properties, will be managed to an exceptional level. Working together we ascertain how much you want to be involved in the management of your property portfolio, your expectations and long-term goals. Whether you’re a Landlord with a property portfolio of 1, or over 50 properties, we can design a service that will meet your needs and take you further towards achieving your goals.
Successful tenancies are achieved by providing a high quality service to your Tenants, and so our dedicated team are always on hand to resolve any issues promptly, ensuring quality repairs are managed effectively by our approved and certified tradesmen. Finding the right Tenant for your property is essential, which is why we undertake detailed checks as well as having face to face conversations, as some things cannot be deduced from the written word.
We often have to pick up the pieces when a Landlord has been let down by another letting agency, due to poor service, lack of communication and inconsistent staff. We never like to hear stories of bad experiences, as these cast a negative light on our industry, but each sorry tale also inspires us to strive even harder to deliver a better service, as we look after your biggest asset.
Whether you live within the Borough of Richmond or are an overseas investor, you will receive the same dedicated service from our team. Although we want you to let and forget, we also know you need to be kept informed. As a family run business we are passionate about the service we provide to each and every Landlord; simply put, we care, and we want your business to succeed.
For full details of our services and fees please click here
"As a landlord I have used the Richmond Bridge Residential team for some 20 years, initially as an agent, but for the last 5 years in a full management role. During this whole period I found them to be responsive and helpful. As a chartered surveyor I found them to be practical in their advice and ethical in their treatment of both their landlords and tenants. "
"We have known and had a very good working relationship with Louise Goff of Richmond Bridge Residential (formerly The Richmond Bureau) for a number of years. For over 30 years, the company has managed our extensive property portfolio. We have found RBR to be both professional and exceptionally efficient in all areas of the business. They provide an excellent service in all aspects of property management and have secured our loyalty as a client by providing high calibre tenants for our properties at premium market rentals, thereby increasing the value of our investments. We have found over the years that we have been impressed with a high tenant retention rate on all of our properties. We would have no hesitation in recommending Richmond Bridge Residential."
Nick Parkin, Johnsons Shoes
"Richmond Bridge Residential has managed the letting of my flat for over ten years. In that time they have always been polite, friendly, efficient and thoroughly professional, in all the dealings I have had with them. They have made the job of renting out my old bachelor pad a hassle free experience, finding reliable tenants with speed and efficiency and informing me regularly of the proceedings. The flat has never been vacant in all the time I have been with them, except for a short period to redecorate, which was arranged without fuss by the Richmond Bridge Residential team. I would recommend Richmond Bridge Residential without hesitation."
"We have been letting our house through Richmond Bridge Residential since 2008 and have been very pleased with the prompt and efficient service provided to us and to our tenants. Because we live a long distance away it gives us peace of mind to know that our tenancy is in the hands of a reliable and long-established agent."
"For more than twenty-five years, we have used Richmond Bridge Residential to manage properties we have available for rental in the Richmond area. We can say that we have never had any reason to fault their professionalism or efficiency. They have been absolutely first class in their work and in their relationship with both ourselves and our tenants. In addition, a number of our properties were not of the standard required for letting when we purchased them. Richmond Bridge Residential have in these cases been responsible for advising on, and supervising, the necessary refurbishment works. Again these matters were always handled in a most professional way."
David Colin Craib
"RBR have provided us with superb service in dealing with what can be the most difficult thing – managing a property from abroad. When things go wrong, break or simply stop working for no reason, RBR staff deal with everything whilst never failing to keep us informed and reassured that everything is under control. You can't beat that peace of mind."
"I have had properties registered with RBR for over 20 years. They have guided me through several major property renovations. Through all the time and through all the projects I have received an excellent professional service. They have detailed local knowledge and manage the properties and tenants in an effective and efficient manner. Whilst I travel a lot it is reassuring to know they have my properties covered. If you are a landlord or tenant this is the place to come."
For over 25 years Richmond Bridge Residential managed our rental property, the service and professionalism was second to none. We could totally rely on them which was important as we travelled frequently abroad or were far away. They know the local market and ensure your property is correctly marketed to your requirements and tenant rental process is very thorough. Throughout the time with RBR we have had good tenants, the property has always been rented and they manage the tenant/landlord relationship very well. Over the years they have ensured all legislation was complied with, visited the property regularly during a tenancy, repairs were dealt with promptly and they kept you informed and provided advice. From the start to the end of a tenancy they clearly know what to do and deliver it in a professional manner they care about managing your property. We have no hesitation to recommend RBR; Louise and her team do an outstanding job. They really give you confidence your property will be rented to a high standard.