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"We have known and had a very good working relationship with Louise Goff of Richmond Bridge Residential (formerly The Richmond Bureau) for a number of years. For over 30 years, the company has managed our property portfolio, now numbering 33 properties.

We have found RBR to be both professional and exceptionally efficient in all areas of the business. They provide an excellent service in all aspects of property management and have secured our loyalty as a client by providing high calibre tenants for our properties at premium market rentals, thereby increasing the value of our investments. We have found over the years that we have been impressed with a high tenant retention rate on all of our properties. We would have no hesitation in recommending Richmond Bridge Residential."

"We have known Louise and her team for a number of years, initially being tenants in one of their managed houses and now, having purchased a property, we had no hesitation in returning to Richmond Bridge Residential to utilise their management service. We were impressed by their professionalism, efficiency and enthusiasm during our tenancy, which is now applied to us as landlords. There is no doubt that our property is in the best possible hands."

"Richmond Bridge Residential has managed the letting of my flat for over ten years. In that time they have always been polite, friendly, efficient and thoroughly professional, in all the dealings I have had with them. They have made the job of renting out my old bachelor pad a hassle free experience, finding reliable tenants with speed and efficiency and informing me regularly of the proceedings.

The flat has never been vacant in all the time I have been with them, except for a short period to redecorate, which was arranged without fuss by the Richmond Bridge Residential team. I would recommend Richmond Bridge Residential without hesitation."

"RBR have been managing properties for me for over twelve years and during this time I have found them to be most helpful, reliable and efficient. I am abroad quite a lot and I am happy to trust their judgment in all matters relating to my properties – whether it is the choice of tenant, rent reviews or general advice about changes in legislation or the continuing maintenance of the house or flat.

I would have no hesitation recommending them to anyone looking for a managing agent in or around Richmond."

"For more than twenty-five years, we have used Richmond Bridge Residential to manage properties we have available for rental in the Richmond area. We can say that we have never had any reason to fault their professionalism or efficiency. They have been absolutely first class in their work and in their relationship with both ourselves and our tenants.

In addition, a number of our properties were not of the standard required for letting when we purchased them. Richmond Bridge Residential have in these cases been responsible for advising on, and supervising, the necessary refurbishment works. Again these matters were always handled in a most professional way."

"RBR have provided us with superb service in dealing with what can be the most difficult thing – managing a property from abroad. When things go wrong, break or simply stop working for no reason, RBR staff deal with everything whilst never failing to keep us informed and reassured that everything is under control. You can't beat that peace of mind."